Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Age-Specific Activities – Frequently Asked Questions

Q.

Will we meet Disney Characters on our cruise?

A.

Yes! The moment you board your ship, opportunities abound to meet favorite Disney Characters and pose for photos or add new autographs to your book. You’ll see Characters around the ship, in stage shows and during kids’ activities in our youth clubs. And if one of your ports of call is Castaway Cay, you’ll have a chance to meet Disney Characters during an onshore Dance Party.

Special Onboard Character Greetings
On your cruise, you may just find yourself face-to-face with royalty at the Princess Gathering, where you’ll get to meet several of your favorite Characters all at one time. Some itineraries are also graced with the presence of Princess Anna and Queen Elsa from Frozen. Additionally, Character meet-and greets also occur on select sailings during the Disney Junior Character Breakfast and the Disney VIP Character Breakfast.

To provide a more relaxed experience during these special Character Greetings, complimentary tickets are required. You can reserve your tickets for select Character experiences online before you even board the ship. Once your cruise is paid in full, make reservations within your advance booking window, which is determined by your Castaway Club membership level, as follows:

First-Time Guests

 75 days prior to sail date

Silver Castaway Club Member

 90 days prior to sail date

Gold Castaway Club Member

 105 days prior to sail date

Concierge Guests and Platinum Castaway Club Member

 120 days prior to sail date

To book an activity online:

  • Sign in to My Reservations.
  • Locate “My Cruise Activities”; then you can “View or Add Activities.”
  • On your day-by-day itinerary plan, choose the day you’d like to reserve your activity; then select from the options provided.
  • You’ll see a list of available choices. Select the ones you’d like to do that day. You can then review your selections and add them to the cart.

A limited number of tickets may also be available on the first day of your cruise. Please check with Guest Services once on board the ship to determine if there is availability.

Keep in mind that Character appearances are subject to change. Since space is extremely limited, only one reservation per ticketed event per voyage is allowed. Additional Character appearances that do not require a ticket are available throughout your cruise.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links