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Navigator App – Frequently Asked Questions

Can I use the Disney Cruise Line Navigator app at home, or is it only for use on board the ship?

The Disney Cruise Line Navigator app works only through our ship's Wi-Fi network, so you won't be able to start using it until you board your ship. However, you are invited to set a countdown clock via the app to help you keep track of how long you have until you set sail.

Up until departure, you can use to plan your itinerary and explore all there is to do on your cruise, including dining, activities, spa and fitness facilities, entertainment, Port Adventures excursions and more.

Find out more about the Disney Cruise Line Navigator app.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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