Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

COVID-19 Future Cruise Credit – Frequently Asked Questions


What happens to my unused Future Cruise Credit?


Prior to the start of your earliest sailing where your Future Cruise Credit has been applied, any unused Future Cruise Credit will be automatically converted to a nonrefundable Onboard Credit, which can be used to cover anything that is charged to your stateroom account, including Port Adventures, spa treatments, beverages and more. (See Onboard Credit details.)

You can also apply your unused Future Cruise Credit to an additional sailing. However, we ask that you apply the Future Cruise Credit to the additional sailing before your first cruise commences.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links