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COVID-19 Future Cruise Credit – Frequently Asked Questions


I requested a refund and forfeited the option to receive a Future Cruise Credit after my sailing was cancelled due to the COVID-19 operations suspension, but have changed my mind. Can I request my 125% Future Cruise Credit be reinstated?


Yes. If you change your mind and wish to reinstate your Future Cruise Credit, you will be responsible for paying the full amount of your original voyage fare.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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