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COVID-19 Future Cruise Credit – Frequently Asked Questions

Q.

What if I paid for my original reservation with Disney Vacation Club Points?

A.

If you have questions about your Disney Vacation Club points and any Future Cruise Credit, please contact Disney Vacation Club Member Services at (800) 800-9800. Guests younger than age 18 must have parent or guardian permission to call.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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