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COVID-19 Future Cruise Credit – Frequently Asked Questions

Q.

How is my Future Cruise Credit calculated?

A.

Your Future Cruise Credit is calculated based on the voyage fare of your reservation that was cancelled by Disney Cruise Line due to the COVID-19 operations suspension. If your sailing was cancelled after April 27, 2020 and your reservation included the Vacation Protection Plan, your Future Cruise Credit also includes 100% of the value of your Vacation Protection Plan.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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