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COVID-19 Future Cruise Credit – Frequently Asked Questions


Which Guests are eligible to receive a Future Cruise Credit?


Guests that were booked and paid in full at the time their sailing was cancelled by Disney Cruise Line due to the COVID-19 operations suspension will receive a Future Cruise Credit. Guests who previously received a Future Cruise Credit are not eligible for an additional Future Cruise Credit.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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