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Temporary Policy: Cruise Date Flexibility – Frequently Asked Questions

Q.

What happens if the cruise fare of my new sailing is different from my original sailing?

A.

Standard prevailing rates apply and you are responsible for any balance due after the reservation has been modified.

If the value of your current reservation exceeds the cost of your new sailing, the difference will automatically be refunded in the original form of payment. Any cancellation fees applicable to the original sail date will not be refunded.

  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
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