Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Brexit – Frequently Asked Questions

Q.

Will I get a refund if Brexit affects my holiday?

A.
  • If, as a result of Brexit, we are unable to provide you with the holiday you booked or if you cannot travel to your destination, we will work to offer a suitable alternative or cancel your holiday booking and issue you a refund in line with our booking terms and conditions. However, the law does not entitle you or anyone else in your booking party to seek any further compensation from us.
  • If we or our suppliers are still able to provide your holiday, even if you experience delays or other disruption, your cruise holiday will go ahead as planned and you will not be entitled to cancel or claim a refund or other compensation.
  • For assistance with your Disney Cruise, please call (800) 951-3532.
  • Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time.
    Guests under 18 years of age must have parent or guardian permission to call.
Footer Links