Question 1

What is covered in the Disney Cruise Line Contract?

Accepted Answer

The Disney Cruise Line Contract is the agreement that details the legal rights and responsibilities of Disney Cruise Line and our Guests. To read the version that applies to you in our online version, specify your country of citizenship (U.S., United Kingdom or other).When completing My Online Check-in, review and sign the contract. Please don’t forget to print and bring the Online Check-In Port Arrival Form with you to the port terminal on your sail date.If you have not completed My Online Check-In, a printed copy of the contract will be mailed with your cruise ticket packet.

Question 2

What do I need to know about the Guest Information Form?

Accepted Answer

You can find the Guest Information Form under My Online Check-in. The form lets you provide Disney Cruise Line with important addresses, citizenship information, disembarkation details and emergency contacts so that we can ensure you and your travel party the highest standards of safety and quality of service.Speed your boarding by submitting the form onlineJust fill in the form and "Submit.” On the Confirmation Page, you’ll have the option to edit the form and print it for your records.This form and the Payment Authorization Form must be submitted before you can access the Disney Cruise Line Cruise Contract and, subsequently, the Online Check-In Port Arrival Form.If you do not submit these forms online at least 48 hours prior to boarding, you will need to complete them—and the forms you would access subsequently—at the port terminal.

Question 3

What is included in the basic price of a Disney Cruise?

Accepted Answer

Your cruise price includes almost every part of your onboard experience, such as:Your stateroom along with all applicable taxes and port feesBreakfast, lunch and dinnerSoft drinks served at meals and at each ship’s beverage stationSnacks and ice cream throughout the shipDisney Character Meet & GreetsEntertainment including live Broadway-style productions at the Walt Disney Theatre as well as Disney movie classics and current first-run films at the Buena Vista TheatreWhile you're sailing, there are a few optional services and activities that do require an additional charge, including Port Adventures excursions, spa and salon services, babysitting in our ship’s nurseries, onboard photography service, phone calls, video games, alcoholic beverages, and our adults-only dining venues, Palo (aboard all ships) and Remy (aboard the Disney Dream and Disney Fantasy).Find a Cruise.

Question 4

Where will the Disney Wish sail? What itineraries are available?

Accepted Answer

Itineraries and destinations for the new Disney Cruise Line ship, the Disney Wish, have not yet been announced and will be revealed at a later date. Please stay tuned!

Question 5

What do I need to know about the Payment Authorization Form?

Accepted Answer

The Payment Authorization Form under My Online Check-in lets you set up a convenient onboard "Key to the World" account. It’s an easy way to manage how you and your travel party will charge incidental expenses to your stateroom folio.Submit This Form Online Just provide your credit card information and list which Guests are authorized to charge items to your account. Then get ready to enjoy a carefree cruise.This form must be submitted, along with the Guest Information Form, before you can access the Disney Cruise Line Cruise Contract and, subsequently, the Online Check-In Port Arrival Form.If you do not submit these forms online at least 48 hours prior to boarding, you will need to complete them—and the forms you would access subsequently—at the port terminal.

Question 6

What is a REAL ID and do I need it for my Disney cruise?

Accepted Answer

While you do not need a REAL ID to board the ship, beginning May 7, 2025, the US Department of Homeland Security will require every resident of a US state or territory who is 18 years of age and older to present a REAL ID-compliant driver’s license or another acceptable form of identification (such as a passport or enhanced driver’s license) to go through airport security and board a flight within the United States. If you or a member of your family will be flying to one of our cruise homeports within the United States on or after May 7, 2025, please ensure you have an acceptable document for your air travel. REAL IDs are marked by a star on the top of the card. For more information, please visit the Transportation Security Administration. Please keep in mind that all Guests must still have Western Hemisphere Travel Initiative-compliant travel documents (proof of citizenship and/or appropriate visas) in order to cruise.

Question 7

What documents are required when I check in for my cruise?

Accepted Answer

At check-in, all Guests must present valid passports or other acceptable proof of citizenship. All travelers entering or re-entering the United States by air are required to have a valid passport. Please refer to Passports, Visas & Citizenship Documentation for more information.In addition to a valid passport, many countries require an entry visa based on your nationality. It is each Guest's responsibility to identify and to obtain all the necessary visas before embarking on the cruise. Because requirements may vary, Guests are advised to contact their local consulate or embassy for more information on required travel documentation for all ports of call during the cruise.The Guest who booked the cruise must present a copy of the Online Check-In Port Arrival Form at check-in. Online Check-In is available 30 days before the sailing date through My Reservations or the Disney Cruise Line Navigator App.When a minor (age 17 and under) travels without a parent or legal guardian, an accompanying adult must present an Authorization for Minor to Travel Without a Parent or Legal Guardian Form, completed and signed by that child's parent or legal guardian.Passport & Travel Documentation GuidelinesUnder My Reservations, you'll find important travel guidelines and regulations relevant to your individual itinerary. However, it is your responsibility to check with your travel agent, government agency, embassy or consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. US travelers can visit the US State Department's travel website or call the US National Passport Information Center at (877) 4USA-PPT [877-487-2778] for more information.Other documents may be required for home ports outside of the United States. Please refer to Passports, Visas & Citizenship Documentation for more information.Important International Travel AdvisoriesGuests without proper documentation will be denied boarding.Travel restrictions for each destination country may vary according to a Guest's citizenship.Plan ahead to get your passport(s) early. At Disney Cruise Line, we ask that you provide your passport number prior to the start of your vacation in your Guest Information Form in My Online Check-in. Visit your "Passport and Travel Documentation" page for the information you need to apply for a passport, including how much time is generally required to receive your passport. United States citizens should also visit the U.S. State Department's travel website or call the U.S. National Passport Information Center at (877) 4USA-PPT (487-2778) for more information.Make sure your passports aren't expired or about to expire. Many countries require your passport to be valid up to 6 months after the completion of your cruise. Check the passport policies in the countries you plan to visit ahead of time.

Question 8

What dining, entertainment and activities can I enjoy aboard the Disney Cruise Line ships?

Accepted Answer

On a Disney cruise, there’s so much for you to do that getting to and from your destination is an unforgettable adventure in itself. Enjoy a wide variety of activities for the whole family.Each Disney Cruise Line ship has a signature style, featuring unique experiences. So before you set sail, be sure to check out all there is to do on board:Character ExperiencesDeck PartiesDiningFitness and RecreationMovies and Live ShowsNightclubs and LoungesPools and Splash ZonesShoppingSpa and SalonYouth ClubsYou may want to book select premium activities in advance due to their popularity.

Question 9

How are the Disney Cruise Line ships different?

Accepted Answer

Each of our ships features different designs and deck plans, as well as distinctive restaurants, entertainment, activities and pools on board to make every voyage a unique and memorable experience.We invite you to explore and compare the features, designs and amenities of the Disney Cruise Line ships.While features may differ, all Disney Cruise ships offer an unforgettable experience you won’t find on any other vacation: world-famous Disney hospitality, enchantment and family fun in an environment of unmatched onboard comfort, convenience and safety.

Question 10

Are there things to do on board if I remain on the ship while we are in port?

Accepted Answer

Yes. There's plenty to do on board! Pools are open, along with some restaurants. Because many Guests are off the ship when it's in port, you’ll have the perfect opportunity to enjoy "quiet time."Guests 18 and older who stay on board can get in a workout at the fitness center and be pampered at the ship’s spa and salon. Teens 14 to 17 can also indulge themselves at our teens-only spa Chill.Also, many Ports of Call offer opportunities to enjoy off-ship activities like beach outings, shopping or sightseeing on your own. You can learn more by reading about “Places to Explore” under each port listing.Learn more about the activities available on board the Disney Cruise Line ships.

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