Guest Services

Guest Services

Disney Cruise Line Crew Members are always available to assist you with your questions, needs and requests while you're on your cruise vacation aboard the Disney Magic and the Disney Wonder. From our dedicated 24-hour Guest Services Desk to a host of specialty services, the greatest care is taken to ensure a hassle-free vacation experience for you and your family.

Guest Services Desk
The Guest Services Desk, located on Deck 3, Midship, and the dedicated Guest Services phone line are available to you 24 hours a day. Crew members stationed at both are knowledgeable and committed to assisting you with your questions and requests.

Health Center
If you require medical assistance during your vacation, nurses and doctors at the Health Center are available to assist with your concerns and medical needs while you're on board or when the ship is in port. The Health Center is located on Deck 1, Forward and is open from 9:30 a.m. - 11:00 a.m. and 4:30 p.m. - 7:00 p.m.

Port Adventures Desk
Crew Members at the Port Adventures Desk on Deck 3, Midship are on hand to answer your questions and provide you with detailed descriptions of available shore excursions. They can help you make reservations for your desired excursions here, too.

Laundry Services
Take advantage of full-service laundry and dry cleaning, available with pickup from your stateroom for next-day return or sooner. 24-hour self-service laundry areas located on Deck 2, 6 and 7, Midship also provide coin-operated washers and dryers on the Disney Wonder and cashless washers and dryers on the Disney magic—along with detergent, fabric softener and ironing equipment.

Operating hours vary occasionally, so check your Personal Navigator—Disney Cruise Line's daily newsletter detailing all there is to see and do—while onboard for specific times.