Call us:

Getting In Touch

Call: (800) 951-3532

Guests under 18 years of age must have parent or guardian permission to call.

You may also contact Disney Cruise Line at:

Disney Cruise Vacations
Guest Communications
P.O. Box 10238
Lake Buena Vista, FL
32830-0238

Vacation Package Bookings
(407) 939-7675
Resort Room-only Bookings
(407) 939-7429
Tickets
(407) 939-1289
Dining Reservations
(407) WDW-DINE (939-3463)

Onboard Services

Question
What about gratuities?
Answer

It is customary to give gratuities in recognition of service, which you will be treated to in abundance aboard the ship. As a guideline, we suggest the following, but gratuities are always at your discretion:

Per Guest per cruise 3-Night 4-Night 7-Night
Dining Room Server $12.00 $16.00 $28.00
Dining Room Asst. Server $9.00 $12.00 $21.00
Dining Room Head Server $3.00 $4.00 $7.00
Stateroom Host/
Hostess
$12.00 $16.00 $28.00
Dining Manager Your Discretion    
Room Service Your Discretion    
Palo Gratuity included    
Vista Spa & Salon Your Discretion    
Babysitting Gratuity not expected    
Port Adventures Optional;
not included in port
adventure price.
   

You can choose to pre-pay gratuities for your party up to three days before your vacation begins by contacting Disney Cruise Line; or, for the convenience of our Guests who have not pre-paid, the suggested gratuity amounts will be added to your onboard account, based on the length of your voyage as shown in the table above.

If you wish to modify or make changes to the gratuity amounts or would like to pay in cash, please stop by our Guest Services desk, located on Deck 3, Mid-ship, at anytime during your sailing.

Please note, a 15% gratuity is automatically added to bar, beverage, wine and deck service tabs. All gratuities can be charged to your room charge. (At the Walt Disney World Resort, 15% is the customary gratuity at restaurants and bars.)

 
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