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Call us:

Getting In Touch

Call: (800) 951-3532

Guests under 18 years of age must have parent or guardian permission to call.

You may also contact Disney Cruise Line at:

Disney Cruise Vacations
Guest Communications
P.O. Box 10238
Lake Buena Vista, FL
32830-0238

Vacation Package Bookings
(407) 939-7675
Resort Room-only Bookings
(407) 939-7429
Tickets
(407) 939-1289
Dining Reservations
(407) WDW-DINE (939-3463)
Technical Help Desk
(407) 939 -7765

FAQ Categories

  • Booking & Reservations

    Information on shopping for and booking cruise vacations.

  • Onboard Activities

    Answers to questions about activities on board including things to do for children, teens, adults and the whole family.

  • Onboard Dining

    Answers to questions about dining on Disney Cruise Line, including the different restaurants, rotational dining and dining options.

  • Guests With Disabilities

    Answers to questions relevant to Guests with disabilities, including available accommodations and services.

  • Health & Safety

    Answers to questions about health and safety on a Disney cruise, including safety drills and medical health.

  • Kids & Teens

    Answers to questions relevant to kids and teens on a Disney cruise.

  • Adults

    Answers to questions relevant to adults on a Disney cruise.

  • Cruises & Itineraries

    Answers to questions about what's included with your cruise, cruise itineraries, days at sea, and more.

  • Onboard Services

    Answers to questions about entertainment on Disney cruises, including shows, nightclubs and lounges, and Disney Characters.

  • Preparing For Your Cruise

    Answers to questions about preparing for a cruise, including what to pack, documentation that you can complete online, travel documents you'll need for embarkation, and money and currency.

  • Prohibited Items

    Answers to questions regarding specific items that can and cannot be brought onto the ship or on shore excursions, including electronic devices and appliances, food and containers, certain toys and recreational equipment.

  • Staterooms

    Answers to questions on Disney Cruise Line staterooms, including stateroom categories, views and capacity.

  • Ports of Call

    Answers to questions about the Ports of Call visited by Disney Cruise Line, including shore excursions, shopping and duty-free limits.

  • Onboard Entertainment

    Answers to questions about entertainment on Disney cruises, including shows, nightclubs and lounges, and Disney Characters.

  • About The Ships

    Answers to questions about the ships of the Disney Cruise Line: the Disney Wonder and the Disney Magic.

  • Site Help

    Answers to questions about general and technical issues, reservations and booking, registering to Disneycruise.com, My Disney Cruise, My Online Check-In and My Cruise Plans.

 
Free Disney Cruise Planning DVD